Wednesday brings the Smokehouse BBQ Buffet ($30). Themed buffet nights are in operation at Tony Gwynn’s. Customers can order plate after plate of whatever they like. A masked waitstaff hands out single-use menus. Both have reduced, socially distant seating. You can try multiple things from the comfort of your table.”Įndless Dining is served at two Jamul eateries, Tony Gwynn’s Sports Pub and Prime Cut Steak & Seafood. “Guests enjoy not having to walk through a buffet line,” he said.

That demand led to brainstorming on how the service would be offered.īen Petell, vice president of non-gaming operations at Jamul, said the reaction to seated buffets has been extremely positive. A majority of people did want the buffet to come back. The marketing department was slightly surprised at the feedback.

When the casino re-opened after temporarily closing in March, the executive team polled patrons to see if they wanted to see a return to some type of buffet service. The casino and environment is great, but seriously need to work on customer service for both machine and drinks, as every time I press service light it takes over 30min to get any kind of help.Due to reduced seating and high interest, Valley View’s still-expansive buffet options are only available to qualified Players Club members.Īt Jamul Casino, the seated buffet service is called Endless Dining. If I m spending 100s at the slot the least this casino can do is provide faster service, before you guys use to have servers with carts walking around, but it seems you guys got stingy and stop doing that, alll the other casinos serve there customers much faster and friendlier, the staff here always seems to expect a tip, but sorry 45 min to get a beer is a little to long, and by than I’ve lost almost all my money. Every time I go when I am spending hundreds at a slot machine I wait over 1 hr for any kind of drink or beverages, it ridiculous you figure a casino this big would have more servers, especially on the weekends, but they don’t.

I would possibly give this casino a 4 or 5 star if it wasn’t for the poor customer service. The new Asian place not so good as I have been served raw rice several different times eating there. Casino is nice, bathrooms are clean, food is decent.

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